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Privacy policy


F2H Sp. z o.o. (further referred to as the "Store Owner") with a registered headquarter at 9 Wandy Rutkiewicz Street in Warsaw 02-956 (Poland), as the owner of Betelli Online Store, respects its Users and is strongly committed to protecting the Users rights with special consideration of the right to protect their privacy. 

Therefore, according to the Users of Betelli Online Store we collect only the minimum of necessary information which help us to better understand their needs and adapt our site to the changing requirements. For this purpose, we collect, process and use necessary data, including personal data, of the Users. In order to explain rules and mechanisms used to collect or process Users’ data we created  this Privacy Policy.

The Store Owner collects personal information and other data that do not have such an attribute. Collection takes place, depending on the type of data, on the User’s own initiative or automatically.

By using the Online Store in any manner, you dear User accept the terms of this Privacy Policy.

Data collected during the registration:

In order to use some of the functions in our Online Store, you will have to register. During the registration process you will be asked to provide us with your personal information and other data also covered by this Policy.

Providing personal data and the consent to the processing of such information are not obligatory (it is voluntary) but necessary to offer certain services by the Store Owner within the Online Store.

Personal data will be processed by the Store Owner, acting as the personal data administrator, for the purposes and in the manner specified in the statement concerning the consent to the processing of personal data or in the information submitted in the relevant Terms and Conditions. You have the right to access your personal data, to revise them and to perform other actions described in Terms and Conditions of this site. In the cases mentioned above you should turn to the Store Owner by writing to the address of the Store Owner provided in those Terms and Conditions.

Data collected while placing an order:

During the registration process you will be asked to provide your contact information such as: first name and surname, address, telephone number and e-mail address.

Data collected automatically:

During the use of the Online Store, information about your visit is collected automatically. It includes the IP address of your computer, the domain name, the type of browser, the type of operating system – those data do not allow to identify you personally.

Data collected when you contact us:

When you contact us in order to make some actions (like complain submission) via the website, phone or e-mail we will require you to provide your personal data again to verify your identity and to give the possibility to the return contact. This applies to the same personal information that you, Dear User, provided earlier. Again, providing such data is not obligatory, but it is necessary to carry out some actions or to obtain information that interest you.

The use of data:

Personal data that you provided, and for processing of which you agreed, will be processed only to the extent and for the purpose of the given consent or for the purpose allowed by the law.

Data collected automatically can be used to analyze users’ behaviour on websites or to gather demographic information about our users.

Data collected in the course of correspondence between you and the Store Owner will be used only to help us to make the correct, complete and efficient response to your inquiry.

In case of violation of Terms and Conditions of any of the sites connected with the violation of the law or without such violation but on the basis of other laws, the Store Owner may disclose your data, including personal data, to the legal authorities in situations provided by the law.

How will we to contact you?

The Store Ownerr communicates with the Users using the e-mail addresses provided by them. In cases when the Store Owner considers it helpful or useful he/she may contact the Users by phone (including SMS messages) or in writing.